Shipping Policy

Shipping Method

All orders are shipped from Japan using EMS (Express Mail Service) provided by Japan Post.

Shipping Fees

Shipping fees vary depending on the destination country and package weight.
Our shipping rates follow the official Japan Post EMS international shipping rate system for each country.

The exact shipping cost will be calculated and displayed at checkout based on the delivery destination.

Processing Time

After your order is confirmed, it may take up to 7 business days to prepare and dispatch your package from our warehouse.

Estimated Delivery Time

Delivery times vary depending on the destination country.
In general, delivery times are the same as the standard EMS delivery estimates provided by Japan Post.

Please note that delivery times may be affected by customs procedures, weather conditions, or other international shipping factors.

Order Tracking

Once your order has been shipped, a tracking number will be provided so you can track your package through the EMS tracking system.

Contact

If you have any questions regarding shipping or orders, please contact us:

Company Name: chikuma trading company Co.,Ltd
Email: chikumatrade.com@gmail.com
Address: 273-3,sakuradou,chikuma-shi,nagano-ken,japan