Return Policy

Due to the nature of the products we sell, most of which are food items with relatively short shelf lives, we do not accept returns or exchanges.

However, if your order arrives damaged or if there is a mistake with your order, please contact us within 3 days of receiving the package, and we will review the situation and provide appropriate support.

Contact

If you have any questions regarding shipping or orders, please contact us:

Company Name: chikuma trading company Co.,Ltd
Email: chikumatrade.com@gmail.com
Address: 273-3,sakuradou,chikuma-shi,nagano-ken,japan